Terms and Conditions

Thank you for visiting home.cook.love. By using the home.cook.love website you are deemed to have agreed to these terms and conditions of use.  These terms apply to all visitors and users who access and use this website.  We reserve the right to change or modify these terms and conditions at any given time and without notice to you.  By continuing to use the home.cook.love site after any revisions have been made effective, you agree to be bound by the revised terms, whether or not you have reviewed them. Accordingly, home.cook.love advises you to check this page regularly.

 

Liability

home.cook.love will make every attempt to publish true and accurate information, however we cannot guarantee that there will never be any errors or mistakes in published material.  home.cook.love does not accept any responsibility for the accuracy or completeness of any material contained in this site.  Additionally, home.cook.love disclaims all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.

Our website contains links to business’ that are not owned or controlled by home.cook.love and are considered an “external website”.  home.cook.love assumes no responsibility for the content, privacy policies, or practices of the websites or services.  You acknowledge and agree that home.cook.love shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such Business.  We strongly advise you to read the terms and conditions and privacy policies of any business’ that you visit.

You indemnify home.cook.love against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us in connection with any breach by you of these terms and conditions.

Any legal issues arising in relation to the use of this website will be dealt with under the laws of New South Wales, Australia.  Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the law of those jurisdictions.

Returns

Returns, refunds and exchanges are managed between the vendor and the customer and are done so in accordance with each individual vendors returns policy. For transparency, an abridged version of the vendors returns policy is disclosed ‘product descriptions’.

Shipping

Shipping costs are defined by each individual vendor. For transparency, shipping costs are outlined in ‘product descriptions’. Shipping costs are calculated at checkout and will vary between vendors, and is dependent on the items in your cart. Shipping costs and payment fees are recognised before confirming the purchase.

Please note, in accordance with Australian export regulations vendors are required to declare the exact value of all items and identify the order as dutiable ‘merchandise’. Vendors are also prohibited by law from identifying an order as a ‘gift’ for export purposes, even if a customer has placed the order with the intention of delivering to a gift recipient.

Any taxes or duties that may be applied by customs at the destination country are the responsibility of the delivery recipient.

Shipping time

Shipping time varies between vendors and products. Where an item is ‘made-to-order’ the vendor provides an approximate lead time in the ‘product description’.

Privacy

home.cook.love has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Act 1988.  You supply “personal information” to us when you fill in an online registration form, subscribe to our email newsletters, submit postings or comments, or email us.

We will never give your personal information to any individual or company for commercial purposes.

You must ensure that your personal information in the Marketplace is not false, inaccurate, misleading, offensive, defamatory, fraudulent.

Copyright and Acknowledgments

home.cook.love reserves all intellectual property rights, including all content within the home.cook.love website.  You may print single copies of any pages of this website for your own personal and non-commercial use but must not otherwise reproduce any material on this website in any form without the express written consent of home.cook.love

By joining home.cook.love our members give us the right to use any image on their website in an effort to highlight specific products and direct users back to their website.  It is the responsibility of each boutique to ensure that they have the right to use and publish all images on their website. home.cook.love will not be responsible for any copyright or trademark issues of images supplied to us from venues.

 

ADDITIONAL TERMS & CONDITIONS FOR VENDORS 

Liability

Vendors are responsible for maintaining the accuracy of information on the home.cook.love website, including price, product description, availability of items, shipping costs, returns policy (abridged version), and when ‘made-to-order’, the lead time. Vendors are required to notify home.cook.love of any price updates, sales, promotions, stock updates as well as end of season and new season releases.

home.cook.love receives a commission from the sale of all products in the marketplace (excluding shipping costs). The remaining funds, including shipping, will be deposited directly into the vendors PayPal account via an automated system. It is the vendors responsibility to ensure that their contact details and payment information is kept up to date, in order to facilitate this process.

Business’ are requested to advise us if there are any changes to their product range, however the Business’ are free to make changes to their product range including price, quality and quantity.  These matters are outside the control of home.cook.love and we accept no responsibility to any changes made by these external websites.

Shipping

Vendors agree to ship sold items (or if ‘made-to-order’, agree to commence production) once a payment transaction is complete and reflected in their PayPal account. home.cook.love will inform vendors of each transaction via email.

Vendors are required to specify shipping (and if ‘made-to-order’, lead times) in ‘product descriptions’. Vendors can amend shipping costs over time.

Vendors are responsible for shipping their sold items to customers and are ultimately responsible for ensuring customers receive their items. In the unlikely event an order does not arrive, be prepared to provide valid proof shipping.

Vendors agree to comply with all local and international shipping and customs regulations.

Returns

Vendors manage all returns, refunds, exchanges directly with the customer. In the case of a refund, it is the vendors responsibility to notify home.cook.love who will then reimburse the agreed commission, less the PayPal fees. Vendors agree to resolve any disputes directly with a buyer.

Vendors are required to disclose an abridged version of their returns policy in each ‘product description’.

Termination

Vendors can cease their partnership with the home.cook.love marketplace at any time, granting four weeks’ notice via email.

Misconduct

If you act in any way which contradicts these terms and conditions, home.cook.love has the right to terminate your membership without warning and may refuse any and all current or future use of the website.